Returns & Refunds

We hope you love your Darthome purchase, but if it's not quite right for you, don't worry - we've made our returns process simple and hassle-free.

You have 30 days from the day you receive your item to request a return. To be eligible, your item just needs to be in the same condition you received it, unused and in its original packaging. Please also keep your receipt or proof of purchase handy.

To get started, simply email us at sales@darthome.co.uk and we'll guide you through the process. Please quote your order number and attach photos of any issues to help us resolve things quickly.

Returns should be sent to:

Unit D, Marconi Courtyard, Earlstrees Estate, Corby, Northamptonshire, NN17 4LT

Please note: we do not offer free returns. Any shipping costs incurred to return an item are the customer's responsibility.

Once your return is approved, we'll send you clear instructions on how and where to send your package. Please note that items sent back to us without contacting us first can't be accepted.

And remember - if you have any questions at all about your return, our team is always here to help at sales@darthome.co.uk .

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Returns FAQs Refunds: How long do they take? 

Once we have received, inspected and processed your return, you will receive an email confirming that your refund has been issued.

Refunds are always made to the original payment method and can take up to 10 working days to appear in your account. Please note, some banks and card providers may take a little longer to process.

If more than 15 working days have passed since your refund was approved, please contact us at sales@darthome.co.uk .

Faulty / Damaged Items

If any item in your order arrives damaged or faulty, don't worry - we'll be more than happy to arrange a replacement or refund for you. Just get in touch with us at sales@darthome.co.uk and we'll make things right.

Please not due to a high volume of emails, it may take us a little longer to respond, but rest assured we'll always get back to you and resolve the issue as quickly as possible.