Delivery
FAQs How much does delivery cost and when will it arrive?
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Standard Delivery - Royal Mail Tracked 48, £3.99 (1-2 working days)
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Next Day Delivery - Premium tracked service, £6.99 (next working day)
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Free Delivery - Available on all orders over £50
All orders placed before 1pm are dispatched the same day (Monday-Friday). Orders placed after 1pm or over the weekend will be sent on the next working day.
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What happens if I miss a delivery?
If your order requires a signature or is too large for your letterbox and you're not home, Royal Mail or Parcelforce will leave a "Something for you" card.
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First attempt: A card is left, and an automatic redelivery will be made the next working day.
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Second attempt: Another card is left if you're still not home.
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Your options: You can then arrange a redelivery for a more convenient day, choose a safe place for the parcel to be left, or collect it from your local Customer Service Point.
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Where is my order?
Once your order has been dispatched, you'll receive a tracking number by email or text. You can use this to check the progress of your parcel, see the estimated delivery day and time, and even update your delivery preferences - such as choosing a different day or adding safe place instructions.
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What are your delivery times?
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Standard Delivery - arrives within 2 working days
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Premium Delivery - arrives the next working day